“I very highly recommend Common Ground. Their conscientious team is highly professional, experienced and efficient, which is extremely reassuring to Directors and responsible owners of properties. They are pro-active, helping to plan ahead and to anticipate problems, which they can deal with firmly but sensitively. They are a pleasure to work with.”
“We moved to Common Ground from one of the large national agents. The list of maintenance items that required attention was growing longer and longer as we were moved from one property manager to the next. Common Ground stood out from the day the MD came to assess the site and fixed two of the outstanding maintenance items during that visit.
Common Ground worked through the maintenance items which we were able to track through their portal system. It’s also been a pleasure to have the same property manager and accountant throughout. The continuity is important, so it is good to work with an agent that retains its staff.”
“Our relatively small development was rescued by Common Ground after a disastrous initial situation caused by the inefficiency of the managing agents appointed by the developer. After examining the situation Common Ground came up with a first rate transparent management system which gave directors full and instant access to accounts and other matters, such as legal advice and rights of leaseholders. They make managing easy for directors and attend to everyday problems promptly.”
“I would like to formally express my sincere praise and gratitude for Carol Benyon’s fantastic efforts as our Property Manager. As you may know, there was a leak in flats 19, 21, and 23 over the weekend caused by a pipe join splitting, and, unfortunately, I was away overseas.
Over the weekend Carol was immediately on the case, making phone calls, and following procedures. Her efficiency, quick-thinking, and communication were exemplary.
Carol went well above and beyond expectations and I do hope you can join me in congratulating her. She is a credit to your team.”